Day 3

Importance of building the right thing

Salesforce Rockstars need to think like Product Managers, not order-takers. That increases user adoption, avoids creating technical debt, and ultimately drives a higher ROI. Product Managers need to put more emphasis on up-front planning and business analysis. They need to resists the urge to rush into the build phase, ill-prepared. The results are worth it.

Why poor documentation kills agility and increases tech debt

Documenting your changes is probably low on your priority list – but it shouldn’t be. Taking just a little time for documentation will actually accelerate future changes because it will greatly reduce the time taken to complete the change impact analysis. There is now another more important reason for org documentation. And that reason is AI…

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